top of page
HELP
Frequently asked questions
About the Lunar, its five finishes and straps, and about ordering, shipping, returns and warranty. Can’t find your question? Email us at info@avantewatches.com.
The Lunar case is 40 mm wide, 8.8 mm thick and 45 mm from lug to lug. That last number matters most: if 45 mm fits within the flat top of your wrist, the Lunar sits right. The metal bracelet can be shortened with the included tool. Not sure? Email your wrist size to info@avantewatches.com and we will tell you honestly how it sits.
Lunar watches have a 316L stainless steel case and scratch-resistant sapphire crystal with an anti-reflective coating. The colour and strap depend on the version you choose. Scratch-resistant does not mean scratch-proof: avoid impacts and abrasive surfaces. Wipe the case with a soft cloth and keep leather straps dry.
The Lunar is rated at 5 ATM / 50 m: fine for handwashing, rain and a light swim. The rating is a test pressure, not a diving depth. Avoid hot showers, saunas, diving and high-pressure water. Keep leather straps out of water, and never operate the crown or pusher while the watch is wet.
Yes. The Japanese MIYOTA 6P00 is a battery-powered quartz movement with day, date, month and moonphase displays. Once set correctly, the moonphase follows the waxing and waning of the moon. It does not need winding. Use the Lunar manual to set the calendar and moonphase.
Yes. The Lunar bracelet and compatible leather straps can be changed with a spring-bar tool. The included tool is for shortening the metal bracelet. Check the strap selected on the product page before ordering; a second strap is not included unless stated. Ask us to confirm compatibility before buying a replacement.
Live Moonphase shows today's moon. With Your Moon you can look up the moon on a date that matters to you. How to set the moon phase on your Lunar is explained in the manual.
All five share one specification: a 40 mm case (8.8 mm thick) in 316L stainless steel, sapphire crystal, the MIYOTA 6P00 moonphase movement and 5 ATM water resistance. They differ only in colour: Silver (silver-tone case, black dial), Black (black case, black dial), Gunmetal (gunmetal-grey case, black dial), Rose Gold (rose-gold-tone case, black dial) and Ice Blue (silver-tone case, ice-blue dial). All five cost €180. Not sure which one is yours? Try Find your finish.
Yes. There are five leather straps at €20: brown or black leather with a silver-tone, rose-gold-tone or black buckle. The silver-tone buckle matches Lunar Silver and Ice Blue, the rose-gold-tone buckle Lunar Rose Gold, and the black buckle Lunar Black and Gunmetal. See them all on Leather straps.
The metal bracelet arrives at full length. With the included tool you remove links until it fits your wrist. Rather not do it yourself? A watchmaker or jeweller can do it quickly.
We dispatch within one business day from the Netherlands with PostNL and email you a tracking link. Delivery after dispatch: Netherlands 1–2 business days, EU 3–5 business days, rest of the world 7–14 business days. Customs clearance may take longer.
Shipping is free on every order with a watch, including any strap you add and including the United States; a strap on its own ships for €4.99 (€24.95 to the United States). Import duties and customs handling for the United States are included: we prepay them through PostNL. Within the EU there are no import charges. For other destinations outside the EU, customs or the carrier may charge local import duties, taxes and clearance fees. See our shipping and returns policy.
Yes. We ship from the Netherlands to the whole EU and to the rest of the world. Outside Europe, delivery takes 7–14 business days after dispatch, and customs clearance may take longer. See the question above for import charges outside the EU.
You have 30 days from delivery to return your watch, no reason needed. You are welcome to try it on and inspect it as you would in a shop; send it back with the box and accessories. Return postage is at your expense, unless the watch is defective or we sent the wrong item. See our returns policy for all details.
Yes. Every watch has a two-year warranty against manufacturing defects. It does not cover normal wear, battery replacement, condensation or damage from misuse. To make a claim, email your order number to info@avantewatches.com. More in our warranty policy.
You can pay with Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay or iDEAL. All payments go through a secure, encrypted checkout.
The watch, the Avanté presentation box and a tool to shorten the metal bracelet. There is no warranty card: your two-year warranty applies without one.
Follow the step-by-step manual with video. It shows each crown position for setting the time, day, date, month and moonphase on your Lunar.
The battery in a quartz watch typically lasts 1.5 to 3 years, depending on use. A watchmaker or jeweller can replace it easily. Afterwards, set the time, calendar and moonphase again with the manual.
A sudden change in temperature, for example from cold to warm, can cause condensation under the glass. No watch is fully immune to this, even a water-resistant one. Act quickly: moisture can damage the movement.The best fix is a watchmaker who opens the caseback and dries the watch properly. Yourself, you can pull out the crown and leave the watch in a sealed bag of rice for at least 24 hours. Condensation is not a manufacturing defect and is not covered by the warranty.
Email info@avantewatches.com or use the contact form. We reply within 24 hours on business days.
Can’t find your question?
Email us at info@avantewatches.com or use the contact form. We reply within 24 hours on business days.
bottom of page